Reviewed · GRAMADO TOURS
Regular Transport – LAWN | CINNAMON
Arriving at an unfamiliar airport is less stressful when someone is waiting with your name clearly displayed. That is the useful heart of Infinity Turismo’s regular transport service between Porto Alegre, Gramado, and Canela. You are met at the airport or hotel, helped toward the vehicle, and accompanied to your destination.
I like the simple airport meeting system and the company’s strong focus on punctuality. I also like the human help when plans change. One passenger had a flight schedule problem, and attendant Pamela helped adjust the arrangements. The main point to consider is that this is regular transport, not a private car, so the vehicle may carry other people and the trip can take about two to three hours.
In This Review
- Key points at a glance
- Why this transfer matters in Gramado
- Meeting your driver at the airport or hotel
- What the two to three hour journey is like
- The arrival experience in Gramado or Canela
- The optional sightseeing angle
- Punctuality, communication, and schedule changes
- Is $45.47 a good price?
- Who will like this service most?
- Practical booking advice before you pay
- Final verdict: should you book it?
- FAQ
- Where does this transport service operate?
- How much does the experience cost?
- How long does the transfer take?
- Can I be picked up at my hotel?
- How will I identify the staff at the airport?
- Is a mobile ticket available?
- How many people can join the transport?
- Is this a private transfer?
- Can most people participate?
- Can I cancel for a full refund?
Key points at a glance

- Named airport or hotel pickup: Look for a display showing your name, which makes the meeting point easier to identify.
- Porto Alegre to Gramado connection: The service is designed to link airport arrivals with accommodation in Gramado and the nearby Canela area.
- Shared transport format: Capacity can reach 46 people, so this is best for travelers who value price over privacy.
- Helpful staff and drivers: Paulo, Neto, Gean, and Cristiano are among the drivers praised for careful driving and courteous service, while Pamela is noted for quick assistance with schedule changes.
- Possible courtesy sightseeing: Some bookings have included a complimentary Gramado and Canela tour, but this should not be assumed as part of every transfer.
- Flexible cancellation: You receive a full refund if you cancel at least 24 hours before the scheduled start time.
Why this transfer matters in Gramado

Gramado is not served by its own major commercial airport. Many visitors arrive through Porto Alegre and then need to continue inland to the mountain resort towns of Gramado and Canela. That final road connection is a major part of the trip, and arranging it in advance can save you from sorting out transport after a flight.
This service focuses on that practical gap. You are met at the airport or at your hotel, identified by name, and accompanied to the destination. That sounds basic, but it matters after a long flight, especially if you do not speak much Portuguese or are carrying luggage for a family.
At $45.47 per person, the value depends on the size of your party and your priorities. For one person, the cost may compare favorably with arranging a private transfer alone. For a larger group, a private vehicle could sometimes offer more control, though no private upgrade is specified here. The listed service is shared or regular transport, with a maximum capacity of 46 people.
The strongest reason to book is not sightseeing. It is the combination of advance confirmation, airport identification, and human support if your plans shift.
Other Brazil days worth putting on the list:
- Rio de Janeiro: 6-Stop Highlights of Rio with Lunch
★ 4.4 · 5,157 reviews - Christ the Redeemer Entry Ticket by Corcovado Train
★ 4.4 · 4,476 reviews - Rio de Janeiro: Rocinha Favela Walking Tour with Local Guide
★ 4.8 · 3,052 reviews
Meeting your driver at the airport or hotel

The pickup system is straightforward. At the airport or hotel, the company welcomes you with a sign displaying your name. This gives you a clear way to identify the service instead of wandering through the terminal or waiting for an unfamiliar vehicle.
You should still keep your booking confirmation handy. The service states that confirmation is received at the time of booking, so save those details on your phone before leaving home. A mobile ticket is offered, which is useful if you prefer not to carry printed paperwork.
The name-sign system is especially helpful at a busy airport. It also gives you a direct person to approach if several transfer companies are waiting in the same area. You can expect the staff to guide you toward the vehicle and help maintain contact through the pickup process.
The information does not specify a precise airport meeting zone, vehicle model, luggage allowance, or exact departure schedule. I would check those details when booking, particularly if you arrive late at night, have oversized bags, or need a child seat.
What the two to three hour journey is like
The trip takes approximately two to three hours. That time is not merely a footnote. It affects your arrival plans, meal timing, hotel check-in, and the amount of patience you need after landing.
The service is described as regular transport, which usually means you should allow for shared operations rather than expecting a private departure at the exact minute your plane reaches the gate. Yet one passenger specifically reported continuing toward Gramado without waiting for the van to fill. That suggests the company may operate efficiently instead of holding everyone for a full vehicle, but it is not a promise for every departure.
Vehicle comfort received repeated praise, and several drivers were described as careful and responsible behind the wheel. That is important on a longer road transfer. The value here is a calm ride with a driver who can also offer basic tips about Gramado and explain points of interest along the route.
You should not book this transfer expecting a guided road excursion. The journey is primarily transportation. Any information shared by the driver is a welcome extra, not a structured commentary program.
The capacity limit is 46 passengers. Your actual vehicle may be smaller, but the published maximum tells you that the service can operate on a fairly large shared basis. If you want a quiet ride, a fixed departure, or a direct vehicle for your group, ask about alternatives before paying.
The arrival experience in Gramado or Canela
The company’s stated aim is to accompany you to your destination. In practical terms, that means the service does not end at a general airport curb. You are taken toward your booked hotel or destination in Gramado or Canela.
That is useful because these towns have many hotels and tourist properties spread across the urban area. A driver who knows the destination can be more helpful than a passenger trying to explain the address after a tiring flight.
Several named drivers received specific praise for their manner and road safety. Paulo was thanked for his attentive service, while Neto and Gean were described as helpful and considerate. Cristiano was singled out for being polite, calm, and careful in traffic. These names give the service a more personal feel, though driver assignments can change.
Do not assume that a particular driver will be assigned to your booking. Instead, use these details as a sign of the service style you can reasonably hope for: courteous assistance, clear communication, and a cautious approach to driving.
If you are staying in Canela rather than Gramado, confirm that your exact address is covered. The experience title refers to Gramado and Canela, and the service information describes destinations in both areas, but no detailed zone map or surcharge list is provided.
Same city, a completely different kind of day:
- Rio de Janeiro: Sugarloaf Cable Car Official Ticket
★ 4.6 · 2,873 reviews - Rio: Christ the Redeemer, Sugarloaf, Selaron & BBQ Lunch
★ 4.5 · 2,428 reviews - Rio De Janeiro: Half-Day Rocinha Favela Walking Tour
★ 4.7 · 2,272 reviews - Rio de Janeiro: Angra dos Reis and Ilha Grande Full-Day Tour
★ 4.6 · 1,673 reviews
The optional sightseeing angle
Some customers who booked airport or hotel transport also received a complimentary tour of Gramado and Canela. Others described taking a city tour with a guide who explained the main points of interest and kept the mood friendly.
This is worth asking about, but it needs a clear boundary. The regular transport service itself is a transfer lasting about two to three hours. A city tour may be a separate product, a courtesy inclusion, or part of a larger booking. You should not assume that a sightseeing circuit, guide, entrance ticket, or stop schedule is included in the $45.47 fare.
One city tour itinerary included Mundo Gelado, a cold-themed attraction. The attraction received mixed feedback, with the concept considered interesting but in need of improvement. That is a useful warning if you are choosing a sightseeing package. You may enjoy the novelty, but it should not be treated as the main reason to select the airport transfer.
The operator explains that its Gramado and Canela city tour works with local attractions and small businesses. That can bring you to places beyond the main streets, but it may also include partner stops that are more commercial than cultural. Ask for the current stop list and clarify which admissions cost extra.
Punctuality, communication, and schedule changes
Punctuality is one of the most consistently praised parts of the service. That matters at both ends of the journey. On arrival, a prompt pickup reduces the time you spend waiting with luggage. On the return, a well-planned departure helps you reach Porto Alegre Airport with less stress.
The company also received praise for quick communication before the trip. Pamela, an attendant, helped one family deal with flight timetable changes. This is one of the most valuable details for you because airport plans do not always stay fixed.
Still, do not treat schedule flexibility as unlimited. The service has a cancellation cutoff, and changes made less than 24 hours before the experience start time are not accepted. If your flight changes, contact the company as soon as possible. The sooner you explain the situation, the better your chance of receiving practical help.
The cancellation terms are simple: cancel at least 24 hours before the scheduled start time for a full refund. Within 24 hours, the amount paid is not refunded. All cutoff times use local time.
Is $45.47 a good price?
The price is $45.47 per person. To judge it fairly, compare it with the cost of arranging a taxi, ride service, or private transfer from Porto Alegre to Gramado, then add the value of having a confirmed meeting arrangement.
For a solo passenger, the per-person fare may be attractive because you are paying for a known airport-to-destination connection rather than negotiating after arrival. It is also useful if you want someone to identify you by name and guide you through the first stage of the trip.
For couples and families, calculate the total before booking. A shared transfer can still be good value, especially if the company gets you moving promptly and delivers you directly to your destination. But a private vehicle may become competitive for a larger party, depending on its quoted rate.
The regular format is the key tradeoff. You save money by sharing the transport, but you give up some control over departure time and privacy. The published maximum of 46 people is a reminder to ask how many passengers are normally assigned to your departure.
The price becomes more attractive if your booking also includes a confirmed return journey or a courtesy city tour. Since those extras are not guaranteed in the basic description, ask the operator to put every inclusion in writing.
Who will like this service most?

I would recommend this transfer to you if you want a simple arrival plan and do not want to handle a long airport connection alone. It suits solo visitors, couples, families, and first-time visitors who value a named pickup and staff support.
It is also a sensible choice if you are nervous about flight delays or language problems. The assistance from Pamela with schedule changes suggests that communication is treated as part of the service, not an afterthought.
You may prefer another option if you need a private vehicle, a guaranteed departure at a specific minute, or a luxury transfer. The shared format and possible group size are not ideal for everyone.
It may also be less suitable if your plans are uncertain within 24 hours of departure. The company offers free cancellation before the cutoff, but late changes do not qualify for a refund.
Practical booking advice before you pay
Use the booking process to settle the details that are not stated in the basic information. Confirm the exact pickup address, destination, meeting point, expected departure time, and number of passengers.
Ask these questions before travel:
- Is the service airport to hotel, hotel to airport, or both?
- Is Canela covered at the same price as Gramado?
- How many passengers are expected on your departure?
- Is the city tour included, complimentary, or separate?
- What should you do if your flight is delayed?
- Are there luggage restrictions or extra charges?
Keep your mobile ticket and booking confirmation accessible. At the airport, look for the sign with your name. At a hotel, confirm the pickup time with reception and remain available near the agreed meeting area.
If you are making a return airport transfer, do not rely only on a casual verbal arrangement. Make sure the date and pickup time are confirmed, since airport journeys require more planning than a short ride across town.
Final verdict: should you book it?
Book Infinity Turismo’s regular transport if you want a reasonably priced, organized connection between Porto Alegre and Gramado or Canela, with a named pickup and a human team behind the arrangement. The repeated strengths are clear: punctual service, comfortable vehicles, careful driving, and friendly assistance.
I would be more cautious if you need privacy or strict control over the schedule. This is regular transport with capacity for up to 46 people, so ask about the expected group size and departure procedure.
For most visitors arriving in the region, the service offers practical value. It removes the hardest part of the arrival day and gives you a direct contact if flight plans change. Just treat the city tour as a possible extra, not a guaranteed part of the transfer.
FAQ
Where does this transport service operate?
The service operates around Gramado and Canela in Brazil, with transport connected to airport and hotel pickups. The information specifically refers to the Porto Alegre Airport to Gramado route and return journeys.
How much does the experience cost?
The listed price is $45.47 per person.
How long does the transfer take?
The approximate duration is two to three hours.
Can I be picked up at my hotel?
Yes. Pickup is offered at hotels, and the service also welcomes customers at the airport.
How will I identify the staff at the airport?
The company uses a display showing your name to make identification easier.
Is a mobile ticket available?
Yes. The experience offers a mobile ticket.
How many people can join the transport?
The activity has a maximum capacity of 46 travelers.
Is this a private transfer?
The experience is described as regular transport. The information does not promise a private vehicle, so you should expect a shared service.
Can most people participate?
Yes. The activity states that most travelers can participate and that it is near public transportation.
Can I cancel for a full refund?
Yes, if you cancel at least 24 hours before the experience start time. Cancellations within 24 hours are not refunded, and changes made within that period are not accepted.
Just added around Brazil
- Vidigal Favela Tour★ 4.4 · 26 reviews
- Hang gliding flight in Rio de Janeiro★ 5.0 · 6 reviews
- Paraty Historical City Walking Tour★ 4.1 · 8 reviews
- Rio de Janeiro: Zip Lining and Canopy Tree Tour★ 3.3 · 6 reviews
- Walking Tour of São Luís do Maranhão★ 4.4 · 14 reviews
- Rio de Janeiro: Attend a Vasco da Gama game with local guide★ 4.8 · 9 reviews
- Unforgettable Boat Party★ 5.0 · 3 reviews
- Jeep tour through Ilhabela State Park★ 5.0 · 36 reviews
Gramado Tours, compared.

Jolimont Winery Tour – Visitation and Tasting – Canela RS
Read our review →
Quadricycle Tour to the Hills with Off Road 15km – 2 people
Read our review →
Tour Hortencias cinnamon Private lawn – 1-4 Pax by Fatur Turismo
Read our review →
Personalized City Tour in the Top Attractions of Gramado/Canela
Read our review →
Quadricycle Tour to the Hills with Off Road 15km – 01 person
Read our review →Browse the lists this tour appears in



